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Shipping

*Free standard shipping on orders over $99

INTERNATIONAL

Standard:   6 – 12 Business Days  (Possible delays due to Covid-19) 

DHL/Fedex Express: 3 – 6 Business Days (Charge extra fee)

TRACKING YOUR PARCEL

After you place your order, we will get ready and ship your package in 48 hours ( Customized products take longer ). Tracking information is automatically emailed to all customers. Or messaged via SMS if the phone number is added to your order. If you don’t receive this, please check your spam folder. 

Return Policy

Refunds will be given up to 30 days from when the product was received. Please make sure that you have carefully reviewed your order before finalizing your purchase. 

1,In order to return an item, you must meet the following conditions: 

2,The return must be sent back within 30 days of the delivery date.

3,The item must be unused, unworn and resell-able condition.

4,The item must be returned with its original packing. 

We are unable to refund your original or return postage costs unless the product is faulty / incorrect.

To start your return process please contact: uiu@uiujewelry.com You will receive a reply within 24 working hours.